Problems installing SRS

I'm trying to install Reporting Services on a new XP Pro SP2 IIS 6
development box. The local database is SQL Server 2000 sp3.
At the end of the installation I get an error message indicating that
the 'Setup could not initialize the report server' and that I'll have
to manually initialize the Report Server.
After running rsactive I got the message indicating that the "Report
Server Web Service has not generated a public key".
Looking in the log files is less-than-helpful (hundreds of lines
indicating that some -unknown- file is missing):
===============================================================================
aspnet_wp!library!a4!12/01/2004-10:15:58:: e ERROR: Throwing
Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
An internal error occurred on the report server. See the error log for
more details., ;
Info: Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
An internal error occurred on the report server. See the error log for
more details. --> System.IO.FileNotFoundException: The system cannot
find the file specified.
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
errorCode, IntPtr errorInfo)
at RSManagedCrypto.RSCrypto.ExportPublicKey()
at Microsoft.ReportingServices.Library.ConnectionManager.GetEncryptionKey()
at Microsoft.ReportingServices.Library.ConnectionManager.ConnectStorage()
at Microsoft.ReportingServices.Library.ConnectionManager.VerifyConnection()
at Microsoft.ReportingServices.Library.ConnectionManager.get_Connection()
at Microsoft.ReportingServices.Library.Storage.get_Connection()
at Microsoft.ReportingServices.Library.Storage.NewStandardSqlCommand(String
storedProcedureName)
at Microsoft.ReportingServices.Library.DBInterface.GetOneConfigurationInfo(String
key)
at Microsoft.ReportingServices.Library.CachedSystemProperties.GetSystemProperty(String
name)
at Microsoft.ReportingServices.Library.CachedSystemProperties.Get(String
name)
at Microsoft.ReportingServices.Library.CachedSystemProperties.GetParameter(String
name)
at Microsoft.ReportingServices.Library.RSService.get_MyReportsEnabled()
at Microsoft.ReportingServices.Library.RSService.PathToInternal(String
source)
at Microsoft.ReportingServices.Diagnostics.CatalogItemContext.SetPath(String
path, Boolean validate, Boolean convert, Boolean translate)
at Microsoft.ReportingServices.Diagnostics.CatalogItemContext.SetPath(String
path)
at Microsoft.ReportingServices.WebServer.ReportServiceHttpHandler.RenderPageContent()
at Microsoft.ReportingServices.WebServer.ReportServiceHttpHandler.RenderPage()
-- End of inner exception stack trace --
a
===============================================================================
When I navigate to the http://localhost/ReportServer I get the
following error message:
An internal error occurred on the report server. (again not very
helpful).
IIS is listening on port 80 (and there are no other apps on the port).
SO... I'm running out of things to try and patience. Is there anyone
out there who can help me get over this problem? I really need to
get this installed ASAP and there doesn't seem to be any documentation
anywhere that explains what is going wrong!!!
Any help appreciated.
GlennAfter much trail-and-error and finally a call to Microsoft I was able to
install the SRS and get everything working. I'm posting this in hopes that my
solution will help someone in a similar situation.
Ultimately the problem was solved by:
1) accessing the machine.config file
2) find the user name in the process model section (by default it's set
to 'machine')
3) change this to 'system' (temporarily)
4) using EnterpriseManager open the Keys table of the ReportServer
database (three are probably 2 keys)
5) delete the NON-ZERO key (don't delete the ZERO key)
6) browse to http:/localhost/ReportServer (should no longer produce any
errors!!!)
7) browse to http:/localhost/Reposrts
Hope this helps...
Glenn
"Glenn" wrote:
> I'm trying to install Reporting Services on a new XP Pro SP2 IIS 6
> development box. The local database is SQL Server 2000 sp3.
> At the end of the installation I get an error message indicating that
> the 'Setup could not initialize the report server' and that I'll have
> to manually initialize the Report Server.
> After running rsactive I got the message indicating that the "Report
> Server Web Service has not generated a public key".
> Looking in the log files is less-than-helpful (hundreds of lines
> indicating that some -unknown- file is missing):
> ===============================================================================> aspnet_wp!library!a4!12/01/2004-10:15:58:: e ERROR: Throwing
> Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
> An internal error occurred on the report server. See the error log for
> more details., ;
> Info: Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
> An internal error occurred on the report server. See the error log for
> more details. --> System.IO.FileNotFoundException: The system cannot
> find the file specified.
> at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
> errorCode, IntPtr errorInfo)
> at RSManagedCrypto.RSCrypto.ExportPublicKey()
> at Microsoft.ReportingServices.Library.ConnectionManager.GetEncryptionKey()
> at Microsoft.ReportingServices.Library.ConnectionManager.ConnectStorage()
> at Microsoft.ReportingServices.Library.ConnectionManager.VerifyConnection()
> at Microsoft.ReportingServices.Library.ConnectionManager.get_Connection()
> at Microsoft.ReportingServices.Library.Storage.get_Connection()
> at Microsoft.ReportingServices.Library.Storage.NewStandardSqlCommand(String
> storedProcedureName)
> at Microsoft.ReportingServices.Library.DBInterface.GetOneConfigurationInfo(String
> key)
> at Microsoft.ReportingServices.Library.CachedSystemProperties.GetSystemProperty(String
> name)
> at Microsoft.ReportingServices.Library.CachedSystemProperties.Get(String
> name)
> at Microsoft.ReportingServices.Library.CachedSystemProperties.GetParameter(String
> name)
> at Microsoft.ReportingServices.Library.RSService.get_MyReportsEnabled()
> at Microsoft.ReportingServices.Library.RSService.PathToInternal(String
> source)
> at Microsoft.ReportingServices.Diagnostics.CatalogItemContext.SetPath(String
> path, Boolean validate, Boolean convert, Boolean translate)
> at Microsoft.ReportingServices.Diagnostics.CatalogItemContext.SetPath(String
> path)
> at Microsoft.ReportingServices.WebServer.ReportServiceHttpHandler.RenderPageContent()
> at Microsoft.ReportingServices.WebServer.ReportServiceHttpHandler.RenderPage()
> -- End of inner exception stack trace --
> a
> ===============================================================================> When I navigate to the http://localhost/ReportServer I get the
> following error message:
> An internal error occurred on the report server. (again not very
> helpful).
> IIS is listening on port 80 (and there are no other apps on the port).
>
> SO... I'm running out of things to try and patience. Is there anyone
> out there who can help me get over this problem? I really need to
> get this installed ASAP and there doesn't seem to be any documentation
> anywhere that explains what is going wrong!!!
> Any help appreciated.
> Glenn
>